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About Us

Rhode Island Health Information Exchange securely connects hospitals, practices, care teams, and payers, allowing them to share the health information needed to deliver safer, more coordinated care to Rhode Island residents.

By bringing together data from across the state, we help clinicians see a more complete picture of their patient’s health, reducing duplicative testing and supporting better patient outcomes.

Rhode Island HIE

Rhode Island HIE is the state-designated health information exchange that facilitates the secure, statewide transfer of health data between facilities, care teams, and payers.  Operated and administered by CRISP Shared Services (CSS) working in close partnership with Rhode Island’s Executive Office of Health and Human Services, we work to connect providers throughout the state to support better health outcomes for residents.

CSS

CRISP Shared Services (CSS) is a nonprofit providing localized health data infrastructure and exchange services nationwide. CSS partners with states and healthcare organizations to create modern, secure solutions that enhance care, streamline coordination, and advance public health while ensuring partners retain full governance and control of their data. 

Executive Office of Health and Human Services

The Rhode Island Executive Office of Health and Human Services (EOHHS) is the state’s lead agency for health and human services policy, funding, and oversight. The mission of EOHHS is to ensure access to high-quality, cost-effective services that support the health of all Rhode Islanders. EOHHS administers some of Rhode Island’s major health initiatives, helping to strengthen the state’s health system.

Mission

The Rhode Island HIE’s mission is to ensure the right health information is available at the right time to support better health outcomes for all Rhode Islanders. Through trusted data exchange, a commitment to innovation and sustainable growth, we empower healthcare providers, organizations, and communities to deliver more connected, coordinated, and effective care.

Vision

The Rhode Island HIE’s mission is to ensure the right health information is available at the right time to support better health outcomes for all Rhode Islanders. Through trusted data exchange, a commitment to innovation and sustainable growth, we empower healthcare providers, organizations, and communities to deliver more connected, coordinated, and effective care.

Governance

As the Rhode Island HIE serves as critical statewide infrastructure and employs a multi-payer financing model, the governance structure requires careful collaboration and clearly identified roles and responsibilities for all parties.

The overall governance model is outlined below as three separate convening bodies:

HIE Project Governance

Project Governance provides overall oversight of the health information exchange (HIE) and is convened and led by the Rhode Island Executive Office of Health and Human Services (EOHHS) as the contract holder. The group meets monthly and includes representatives from EOHHS, the Rhode Island Department of Health (RIDOH), the Department of Administration (DOA) Information Technology team, and other key funding and data-contributing organizations as appropriate.

Project Governance is responsible for:
  • Reviewing and approving the HIE Annual Project Plan and RHIO Sustainability Plan
  • Monitoring service levels, key performance indicators, and continuous improvement efforts
  • Reviewing financial reports, policy updates, system requirements, and outreach activities
  • Monitoring system operations, including software releases, security updates, testing results, and support ticket trends
  • Reviewing staffing plans and key personnel assignments

Additional deliverables may be reviewed by the full governance body as needed, while routine contract management activities are handled through EOHHS’s standard oversight processes.

HIT Stakeholder Collaborative

The Health Information Technology (HIT) Stakeholder Collaborative Committee serves as a public-private stakeholder forum that provides input on the strategic direction and evolution of the HIE. Staffed by EOHHS and meeting bi-monthly, the committee brings together organizations that contribute to and rely on the statewide HIE.

The committee’s responsibilities include:
  • Advising on the feasibility, prioritization, and implementation of HIE enhancement initiatives
  • Providing stakeholder input on proposed design, development, and implementation projects
  • Supporting planning and coordination among participating organizations
  • Assessing network adequacy and identifying opportunities for new data-sharing connections

While the committee provides valuable feedback and recommendations, final approval of enhancement initiatives rests with Project Governance.

Learn more about the HIT Stakeholder Collaborative Committee: https://eohhs.ri.gov/initiatives/health-information-technology/hit-steering-committee

HIE Advisory Commission

Pursuant to the requirements set forth in R.I. Gen. Laws § 5-37.7-5 (c) and 216 R.I. Code R. 10-10-6.4, the HIE Advisory Commission provides independent guidance on the appropriate uses of HIE data and its privacy protections. Staffed by RIDOH, the Commission meets approximately six times per year and serves in an advisory capacity to help ensure that HIE policies and practices align with the public interest.

Key responsibilities include:
  • Reviewing policies and procedures governing HIE operations
  • Providing feedback on patient consent and opt-out processes
  • Advising on privacy, confidentiality, and data protection practices
  • Reviewing novel requests for HIE data or clinical information disclosures

Regulatory authority over HIE data resides with RIDOH, and final approval authority rests with the Director of Health. The Commission services in an advisory capacity to the Director.

Learn more about the HIE Advisory Commission: https://health.ri.gov/partners/advisorycommissions/healthinformationexchange/

 

Governance at a Glance

Together, these three governance bodies ensure that Rhode Island’s HIE operates effectively, remains responsive to stakeholder needs, protects patient privacy, and supports the state’s broader health information exchange and interoperability goals.

Ready to explore how Rhode Island HIE can help your organization deliver enhanced care? Contact us today.